Frequently Asked Questions
Everything you need to know about your leather purchase.
How do I care for my leather jacket?
To maintain the longevity of your leather, avoid direct exposure to rain and heat. We recommend using a professional leather cleaner and conditioner every six months to keep the material supple and prevent cracking.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that personalized or final sale items are not eligible for return or exchange.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited and overnight shipping options are available at checkout for an additional fee.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How do I find the right size?
Leather jackets often have a snug fit. We recommend consulting our comprehensive Size Guide, located on each product page, which provides specific measurements for chest, waist, and sleeve length.
Are your products made from genuine leather?
Yes, Wilsons Leather specializes in high-quality materials, including genuine cowhide, sheepskin, and lambskin. Specific material details are listed under the 'Product Specifications' section for every item.